February 4th, 2009
2009 The Year of the Customer – Are You Ready?
This articles give reads (both front line people and managers) tips on how to improve customer service. It’s a wake-up call for anyone who needs customers to stay in business.
2009 – The Year of the Customer – Are You Ready?
Even in a recession, when businesses are closing and people are being laid off, customer service is STILL terrible! How can this be? This should be a top priority all the time, but especially in tough times. Here are tips to improve your customer service before it’s too late:


